Issuance of Promissory Note
SCHEDULE OF AVAILABILTY of SERVICE: Monday to Friday 8:00 AM – 5:00 PM
- Active accounts with two (2) months arrears and above are subject for disconnection.
- All promissory notes shall be issued two days prior to zone`s scheduled due date.
- Service connections with delinquent accounts shall be disconnected two days after the due date.
| Step | Concessionaire | Service Provider | Duration of Activity | Fee | Person In Charge | Form |
| 1. | Ask the guard for direction to whom shall secure promissory note. Approach the assigned officer and declare purpose of visit | Assist concessionaire accordingly. Interview the client and determine the due date and arrears of the concessionaire. | 1 minute | Guard at Post | ||
| 2. | Sign the accomplished promissory note | Fill out promissory note Advise concessionaire to pay their arrears before the promised date | 5 minutes | Customer Service Officer – A | Promissory Note Form | |
| 3. | Received the approved pay | Approved the accomplished and duly signed promissory note | 1 minute | Division Manager |